traceroute / mtr from multiple locations, How can we do it ? (Or alternate way)

I have a website, recently due to some network issue, Most of my customers are reporting slow loading time of my website.

When I reported this to my DataCenter, they are asking me to send the ping / tracert results from various IPs, Which is very difficult to do it. If 100s of customers are visiting my website for buying, I can not ask them to send the tracert to use my website. That is impossible.

We have changed the web application in such a way that, We are able to capture the website's loading time & client's IP.

date / loading time IP location

30 04:59:51 - 1.785 - xx0.61.30.xxx Mumbai

30 05:00:29 - 3.218 - xx4.79.168.xxx null

30 05:00:37 - 54.399 - xx2.41.204.xxx null ====> Loadtime is high 

30 05:03:05 - 3.153 - xx2.174.249.xxx Chennai

30 05:03:48 - 70.231 - xx2.41.204.xx null   ====> Loadtime is high

30 05:04:01 - 3.911 - x.22.89.xx Bhandup

30 05:04:34 - 1.282 - xx2.174.xx.221 Chennai

30 05:05:17 - 2.837 - xx.177.xx4.196 Delhi

30 05:05:31 - 1.354 - xx2.177.xx4.196 Delhi

30 05:05:55 - 4.177 - xx2.167.xx.87 Bangalore

30 05:06:49 - 7.265 - xx.96.xx.180 null

30 05:06:55 - 5.539 - xx7.xx.65.19 Bangalore

30 05:08:05 - 1.465 - xx3.x3.50.82 null

30 05:08:26 - 1.822 - xx2.xx6.58.195 null

30 05:09:10 - 0.757 - xx2.xx.58.195 null

30 05:10:23 - 5.865 - xx6.xx.136.220 Bangalore

Now, How can I find the solution to this problem ?

If I do a traceroute to the slow loading IP address from my server, there are some problem noticied in mtr or traceroute. Will it help in resolving the issue by my DataCenter ?