A friend brought this WD My Passport external harddrive to me to see if I could recover her files. The device is "not working" after a power outage. As per her testimony, when the device is connected Windows "recognizes" the drive (whatever that means) but she "cannot see her files".
On my Ubuntu 14.10 machine, I get this far:
$ lsusb
Bus 004 Device 002: ID 1058:0748 Western Digital Technologies, Inc. My Passport 1TB USB 3.0
I don't see any new devices in /dev/* but I may have missed something in one of the subdirectories. I don't know if the following file is related as it remains even after unplugging the drive:
$ ls -la /dev/usb
crw------- 1 root root 180, 0 Jan 11 19:00 hiddev0
I disassembled the casing hoping to get a SATA or IDE interface to the drive, but the device has the USB 3.0 connection right on the PCB. There are what appear to be a few empty jumpers (like those found on older IDE drives) but they are not accessible from the outside of the casing.
What would be the next step to try to mount this drive? Ideally I'd like to dd its contents to a safe place then fsck with a bit of prayer. I'm not sure if the device is formatted FAT or NTFS as Western Digital seems to sell devices with either partition type.
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